Not the place to be - Customer Service Representative Geisinger Employee Review

2.0
13 Sept 2016
Recommend
CEO approval
Business outlook

Pros

Work from home, benefits are decent enough.

Cons

no advancement unless you are friends with management, management does not care about phone representatives, and the company wants to put as much stuff onto the general customer service to a point where it is impossible to do the work needed.

Explore other reviews about Geisinger

5.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Well compensated for the job

Cons

Large company that can feel overwhelming with regards to workload.

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