Completely lost their way with new management - Operations Gen H Employee Review

1.0
26 July 2022
Recommend
CEO approval
Business outlook

Pros

When the company was small, I genuinely enjoyed working here at the start and believed in the mission. I made a lot of really great friends here

Cons

They changed management in the ops team and everything went from bad to worse. They got rid of a crucial team who held the operations department together (probably to cut costs) and then everyone left very rapidly because they couldn’t continue to work in such a toxic environment. Now the senior leadership team are doing basic functions to cover the loss of these colleagues, very badly. This could have been avoided so easily with coaching for the new operations management team (or not promoting certain people for these senior roles) because whoever is allowing such awful decisions to be made really needs to reflect on what’s happened.

Explore other reviews about Gen H

5.0
3 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Wonderful team and auxiliary teams that support the customer service function, so responsive and really trying to make a difference

Cons

Not enough people in the office

3.0
13 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Offers decent money for the role

Cons

No real support or training provided

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