GenServe

GenServe reviews

Real bad management - Technician GenServe Employee Review

1.0

26 June 2024

Technician

Recommend

CEO approval

Business outlook

Pros

Having a truck and a gas card and a pay rate of 37 dollars per hour

Cons

The office people don’t have a clue what they’re doing and in top of that they want to tell you what to do and they also argue with you about things they don’t know the manager is useless he doesn’t even know to use google map is horrible scheduling work and they are also big time liars all of them

GenServe Response

I personally want to apologize on behalf of our company for your bad experience. We are reviewing any and all feedback and taking all into consideration. Your experience and opinion has been noted and we will address this situation. Thank you for your honest feedback and best of luck to you and your future endeavors.

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5.0

24 Jan 2025

Renewals specialist

Recommend

CEO approval

Business outlook

Pros

Company growth Room for advancement Great co-workers Great location Supportive leadership Work/life balance Open door policy

Cons

Need to update some of our software

GenServe Response

Thank you for your feedback. Our IT department will be notified.

1.0

2 Jan 2025

Employee

Recommend

CEO approval

Business outlook

Pros

The only thing is you get paid every Friday.

Cons

This is a terrible company to work for. I have never worked for a company with so much turnover. The upper management doesn`t have a clue how to run a company, because they don`t care about the employees. I think we are on the 5th branch manager in 2 years, and we have had so much turnover in 2024 that we lost count. The company hired a new dispatcher around September, and he was doing a great job, but they fired him the week before Christmas. I would not recommend anyone to work here. I highly recommend that you stay away from this dumpster fire.

GenServe Response

Thank you for expressing your concerns. Our Regional Manager for Texas is already aware of this situation and is acting on it as we speak. As far as the dispatcher is concerned, I would like to say if "he was doing a great job," then why would he have been let go? I'm concerned that this statement is not entirely true. Once again thank you for providing your feedback so we know the areas to improve on.

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GenServe reviews GenServe Technician reviews GenServe review

GenServe

Real bad management - Technician GenServe Employee Review

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