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General Dynamics Information Technology

Engaged employer

The pay is good if you can handle the abuse. - 1-800-Medicare Customer Service Representative General Dynamics Information Technology Employee Review

2.0
9 May 2012
Recommend
CEO approval
Business outlook

Pros

It is a big organization with it's hands in many pies. I'm sure some jobs in the organization are better than others. I can only speak about being a call center representative. The economy is tough and the pay is somewhat decent. I don't want to deny anyone a job, but I would not recommend working the phones at Vangent if you have better options.

Cons

If you are low on options, you have the patience of Gandhi and a high tolerance for abuse from both callers and management, this is a good job for you. That said, it is a job, times are hard, and the pay is decent for a customer service job.

Explore other reviews about General Dynamics Information Technology

5.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Team is very connected and friendly

Cons

A lot is contract related

3.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Good pay and flexible telecommute options

Cons

Extremely basic benefit offerings. There also seems to be a very wide chasm between GDIT internal (management/corporate) and front-line staff who are focused on the contract.

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