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Genoa Healthcare

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VERY small staff, one tech one pharmacist - Pharmacy Technician Genoa Healthcare Employee Review

3.0
4 Mar 2026
Recommend
CEO approval
Business outlook

Pros

I got along great with my pharmacist, and we were a well oiled machine quickly because of it. Being the only technician meant I wasn't cleaning up anyone else's mess, and I had a lot of say in how the pharmacy ran. I loved my regulars dearly. We dispensed for a suboxone clinic, and 99% of those patients were incredibly nice. I loved being able to offer patients the option to have their copays billed to them, especially working with so many low income folks who might not have their copay the day they needed to pick up their meds. Fulfilling to provide for a community with high homeless rates and low average income.

Cons

Being so small was nice in some ways, but really detrimental in others. No backup for a sick day, since I was the only technician. During a time when there was no permanent pharmacist, upper management stepped in, micromanaged everything and was very condescending in what almost felt like an abusive way. I poured everything I had into the job and was made to feel like it was my fault we weren't hitting our goals. Upper management only saw numbers, not people.

Explore other reviews about Genoa Healthcare

4.0
5 July 2026
Recommend
CEO approval
Business outlook

Pros

The job has been harder than it was made to seem, but very rewarding. I enjoy the pharmacy staff that I work with and the clinic staff where I've been placed

Cons

Genoa has turned corporate since Optum bought it, and the bottom line is always money. Also, Joseph Douglas hasn't been CEO for several years now

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