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Gerber Collision & Glass

Part of Boyd Group

Engaged employer

HR candidates should go in with their eyes wide open - Human Resources Gerber Collision & Glass Employee Review

1.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

There are talented people across Gerber, and I worked with many individuals I genuinely respected. The business is complex, fast-moving, and gives you exposure to a wide range of HR issues, especially if you are in a corporate or field-support role. For someone looking to build experience in a large, multi-state organization, there is definitely valuable work to be done. The company also has enough scale that you can learn a lot quickly. You are exposed to employee relations, operations, recruiting, leadership dynamics, compliance issues, change management, and the realities of supporting a large workforce. That part of the experience was meaningful, and I do not want to minimize the people who are doing good work every day under difficult circumstances. The problem is that the good people and the valuable experience do not cancel out the leadership issues. In some ways, they make those issues more frustrating because the company has enough talent to be much better than it is.

Cons

The biggest con is the gap between what the company says about people and how it actually treats high performers behind closed doors. In my experience, Gerber knows how to squeeze every ounce of effort out of someone and then call it opportunity. Long days become normal. Extra work becomes expected. Strong performance becomes a reason to pile on more, not a reason to promote or properly compensate someone. The recognition culture also wore thin fast. At first, the praise feels good. Then you realize praise is often the substitute for real investment. Awards, compliments, and positive reviews do not make up for being passed over, under-leveled, underpaid, or taken for granted. The HR culture was especially disappointing. It felt political, transactional, and exhausting. People were valued when they were useful, quiet, and willing to keep absorbing more. But if you started questioning the pattern, the tone changed. That is not leadership. That is control dressed up as culture. For an HR organization, the lack of self-awareness was honestly stunning. HR should be modeling trust, fairness, accountability, and healthy leadership. Instead, my experience was that HR was one of the clearest examples of the very issues the company should have been addressing.

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Gerber Collision & Glass Response
3w
Thank you for your candid feedback. We take these comments seriously. It's important to note that we encourage our teams (including HR) to share their experience in our annual engagement survey. In addition, we continue to welcome all job seekers to thoroughly assess our culture and opportunities.

Explore other reviews about Gerber Collision & Glass

5.0
23 Sept 2025
Recommend
CEO approval
Business outlook

Pros

If you are a hard worker, care about your job and put in the effort, they will notice. There is so much potential at this company to move up and advance, it's up to you to make it happen and stand out.

Cons

I can't tell you one thing that is bad about this company as long as you are doing your best and care, then you will be taken care of.

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Gerber Collision & Glass Response
9mo
Thank you for sharing your experience and for being part of Gerber for so many years. We’re thrilled to hear you’ve had opportunities to grow and advance here. Your hard work and dedication truly make a difference!
1.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Paycheck comes every week. If you have the right mix of people your location can be a family

Cons

Excessive meetings. Promotions and hiring are based on mainly friends of the market managers and beyond.

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Gerber Collision & Glass Response
3w
Thank you for taking the time to share your feedback and for your many years of service with Gerber Collision & Glass. We appreciate hearing both the positive aspects of your experience, including the relationships built at the store level, as well as the concerns you raised regarding communication, decision-making, and career advancement opportunities. We understand how important transparency, consistency, and employee involvement are to creating a positive workplace experience. Feedback such as yours helps us better understand where we can improve, and we remain committed to strengthening communication and supporting our teams across all levels of the organization. We appreciate your perspective and wish you continued success in the future.
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