Happy Place - Account Manager Gerber Tours Employee Review

5.0
11 Aug 2025
Recommend
CEO approval
Business outlook

Pros

- Hours: Business hours are followed, my co-workers and manager do not expect me to stay after five. Some positions (job titles) don't have this luxury though. - Workplace Environment: Overall positive experience for me. None of my co-workers are "toxic." I have a solid team behind me who I can openly communicate with for smooth operations work. They also nurture my desire to learn and grow. - Compensation: I have not done research as to how much a person in my position should be making, so I don't think I have valuable input at this time.

Cons

- Compensation: I have not done research as to how much a person in my position should be making, so I don't think I have valuable input at this time.

Explore other reviews about Gerber Tours

5.0
26 July 2025
Recommend
CEO approval
Business outlook

Pros

Tony is great to work with Great, competitive pay Easy scheduling

Cons

Some of the itineraries could be a better match for the client or more detailed Occasionally there are holes in the itinerary to fill, which can be good or bad depending on your skill level and knowledge of the destination Some of the clients aren’t the most fun to work with

3.0
3 Mar 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Holidays off. - Summer hours. - Occasional parties. - Extremely dedicated, hard working employees.

Cons

- No growth; no opportunity. - No structure. - No raises; low pay with high stress. - Clear favoritism. - High turnover. - No recognition or appreciation of employees. -Extremely minimal travel benefits (often only offered to select employees). - No lunch break- employees must eat lunch at their desk (this is illegal?). - No explanation of how employees are eligible for a bonus. - Employees are not clearly told how many vacation, sick or personal days they are eligible for. When management is asked it is completely avoided and not allowed to be put in writing. - Asked to work on the weekends during "busy season" in exchange for a day off- never offered overtime (does not even exist at this company). - The food, drinks, etc. for the occasional parties as mentioned above was always provided by the hardworking employees themselves, not management. - Extremely toxic work environment. - Poor communication and zero transparency. - Management is EXTREMELY unprofessional and rude.

3
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