Okay job - Customer Service Representative (CSR) Global Response Employee Review

2.0
1 July 2021
Recommend
CEO approval
Business outlook

Pros

Good coworkers, pay was ok

Cons

Told we were getting hired on after our training period. Worked normally for a bit after training then 3/4 of us were cut off with 0 warning. Local people had no say in who stayed, only the Florida management. I had good scores and local management wanted to keep me and couldn't. Got a ONE DAY notice that I was being let go. How nice.

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Global Response Response
4y
We appreciate the time you took to provide the feedback. We will share this information with our managers and executive team to provide ongoing improvement for the company.

Explore other reviews about Global Response

5.0
6 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Well-established company with a client list of top global brands

Cons

Sold to a PE company, new management

3.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people to communicate with remotely. Great teamwork.

Cons

No communication on terming employees after merger.

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