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      Solving Problems and Building Rapport: A Positive Experience as a Support Desk Analyst - Support Desk Analyst Globalnet Employee Review

      5.0
      14 Dec 2023
      Support desk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Problem-solving Communication Customer service Growth Troubleshooting Customer Service Skills

      Cons

      High Turnover Long Hours Poor Work-Life Balance Repetitiveness Low Pay

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      5.0
      5 Jan 2009
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great opportunity for growth within the company.

      Cons

      I really don't see much of a downside becasue the upside possibilities for advancement far out weigh any small downside that there might be.

      4.0
      15 Dec 2025
      It service desk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Different obstacles to overcome daily

      Cons

      Long hours and overcrowded and busy location

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