Good pay and benefits, but training and support lacking - Customer Service Representative Globe Life Employee Review

1.0
19 Apr 2026
Recommend
CEO approval
Business outlook

Pros

benefits are incredible, coworkers can be pretty nice, pay is pretty good

Cons

quick training, back to back calls, support is lackluster

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Globe Life Response
1mo
Thank you for your feedback and for your service to Globe Life and our customers. We're glad you enjoyed the benefit plans we offer our employees. Your feedback matters to us, and we always welcome your suggestions.

Explore other reviews about Globe Life

5.0
7 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Work life balance Learning opportunities Culture Pension

Cons

Advancement opportunities Compensation Slow to innovation

1
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Globe Life Response
8mo
Thank you for your review and for your contributions to the Globe Life team. You are critically important to our mission to help provide financial protection to our customers. Feedback like this is valuable, and we appreciate you sharing your thoughts.
1.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

I don't really see any pros after reading reviews.

Cons

Poor, indirect communication. First contact was a recording. The second contact was another recording. They requested that I dress professionally for a zoom call, which I did consider. However, after researching the company, I am convinced that this is not a supportive environment.

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