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      GoTo

      Engaged employer

      GoTo reviews

      Tier 2 - Tier II Tech Support GoTo Employee Review

      4.0
      21 June 2018
      Tier ii tech support
      Recommend
      CEO approval
      Business outlook

      Pros

      The people are great, the culture is great, don't require you to deal with threatening or offensive customers, incentive for learning and cisco certs Great place to start in the tech fields especially networking,

      Cons

      Pay is quite low for mid to higher end tech support reps.

      avatar
      GoTo Response
      7y
      Thank you for your feedback. We are happy to read you are enjoying your time at LogMeIn. Your feedback around compensation has been shared internally. Our Total Rewards team conducts annual compensation and benefits analysis to ensure we have a robust set of offerings that are market competitive.

      Explore other reviews about GoTo

      5.0
      19 Feb 2026
      Copywriter
      Recommend
      CEO approval
      Business outlook

      Pros

      Good team, flexible remote policies

      Cons

      Lots of layoffs, too much turnover

      avatar
      GoTo Response
      3mo
      We’re glad our remote-first, people-focused culture has been meaningful for you. While we know organizational changes can be tough, we’re committed to supporting our people and helping everyone do their best work. Please feel free to share any further thoughts with your manager or HR Business Partner—feedback like yours helps us continue to grow and succeed together. Thanks for all you’ve brought, and continue to bring, to the GoTo team!
      1.0
      15 June 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote and unfortunately that is it

      Cons

      Sales org is in disarray, constant changes to quota, replaced all of inbound with reps in Guatemala, very low and inconsistent lead flow. Maybe 25% of reps will hit quota month over month

      2
      avatar
      GoTo Response
      19h
      Hello - We're always looking for ways to improve the employee experience, and voices like yours help shape that. We'd encourage you to connect through internal channels so we can better understand your experience. Thank you for your feedback and for your 3 years with GoTo.
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