A company without vision and values - Engineering Manager GoTo Employee Review

3.0
24 Aug 2019
Recommend
CEO approval
Business outlook

Pros

TL;DR: If you have a family, wanna pay your mortgage and/or looking for a stable, reliable 9-5 workplace, LogMeIn should be on your shortlist. Undoubtedly LogMeIn provides a great workplace and perks in overall. All offices are located in prominent places in each of the operating countries. The Budapest office is well equipped, there are frequent company events: where food and drinks are provided by the company. 
 As for the people, there are still some great engineers and leaders remaining at the company, your experience at the company can highly vary based on which team you are going to be part of. You can also learn a lot about how SaaS businesses work, both from engineering and product point of view, while still maintaining a comfortable work life balance. If you are lucky and you or your team can go under the local bean counter’s radar you might get to travel.

Cons

TL;DR: If you are looking for modern tech stacks, up-to-date development practices, innovative products or strong engineering culture steer away from this company. The pay is mediocre at best, equity is losing its value rapidly, just look at the charts. LogMeIn used to be holding monopoly in the remote access space due to its proprietary technology, which was the main factor driving its growth in the early years. Later LogMeIn has pivoted toward UCaaS and completely dropped the ball in a highly competitive market. After failing to compete in UCaaS, the growth stunted and company has resorted to acquisitions instead of trying to innovate and deliver unique products. The lack of innovation, terrible acquisitions (Zamurai, LastPass, NanoRep, NoPassword just to name a few) and the GetGo merger has created a culture of constant power struggles and distrust, which translated into commercial failure and many talented people leaving the company at the same time. Without an exception all products have reached a status of legacy hell, further hindering the product development teams’ chance at catching up with the competition. Tasks and initiatives are handed down to development teams from higher ups and the autonomy is highly limited due to the extremely hierarchical setup of the organization. Making the day-to-day work feel like a never ending conveyor belt of JIRA tasks. There is no established engineering culture inside the company, each team is for their own, there are no engineering principles or values that could help the teams or give them authority to try to fix issues around tech debt, automation and modernizing the tech stacks. Some of the senior management based in US are extremely unprofessional and incompetent, frequently treating the Hungarian teams as second-class citizens inside LogMeIn.

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GoTo Response
6y
Thank you for your detailed feedback and acknowledging that LogMeIn is a great place to work. Organic growth and acquisitions are both part of our business strategy. We are focusing on existing but also on new addressable markets. Markets that were expanding 10-15 years ago are no longer necessarily doing so. Sometimes an acquisition at the right time may accelerate our go-to-market advantage or open adjacent market opportunities. Unfortunately, larger scale mergers do come with a certain disruption in the company process flows and require adaptation from employees and leaders to different/new cultural characteristics and norms. We are trying to make these struggles conscious & visible, incorporate employee feedback and create solutions that best fit our ever-changing needs.

Explore other reviews about GoTo

5.0
19 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Good team, flexible remote policies

Cons

Lots of layoffs, too much turnover

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GoTo Response
4mo
We’re glad our remote-first, people-focused culture has been meaningful for you. While we know organizational changes can be tough, we’re committed to supporting our people and helping everyone do their best work. Please feel free to share any further thoughts with your manager or HR Business Partner—feedback like yours helps us continue to grow and succeed together. Thanks for all you’ve brought, and continue to bring, to the GoTo team!
1.0
15 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote and unfortunately that is it

Cons

Sales org is in disarray, constant changes to quota, replaced all of inbound with reps in Guatemala, very low and inconsistent lead flow. Maybe 25% of reps will hit quota month over month

2
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GoTo Response
5d
Hello - We're always looking for ways to improve the employee experience, and voices like yours help shape that. We'd encourage you to connect through internal channels so we can better understand your experience. Thank you for your feedback and for your 3 years with GoTo.
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