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      GoTo

      Engaged employer

      GoTo reviews

      Has gotten better - Senior Technical Support Engineer GoTo Employee Review

      2.0
      5 Apr 2022
      Senior technical support engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home. Decent benefits was a good starting place. Was full of good people.

      Cons

      Pay was significantly lower than average but has become more reasonable after firing multiple teams with no warning, buys smaller companies and then fires 80 percent of employees. Many overlapping smaller companies. Weak culture and goals, low ceiling of pay, cultural hodge podge. Currently not a good starting job anymore. Outsourcing of 90% of the jobs, other 10 was only because of contracts.

      avatar
      GoTo Response
      4y
      We’re sorry you didn’t have a more positive experience. We agree, GoTo is filled with amazing people, and we celebrate anyone who was able to build a career here – regardless of where they end up. We appreciate your tenure and your thoughts.

      Explore other reviews about GoTo

      5.0
      19 Feb 2026
      Copywriter
      Recommend
      CEO approval
      Business outlook

      Pros

      Good team, flexible remote policies

      Cons

      Lots of layoffs, too much turnover

      avatar
      GoTo Response
      4mo
      We’re glad our remote-first, people-focused culture has been meaningful for you. While we know organizational changes can be tough, we’re committed to supporting our people and helping everyone do their best work. Please feel free to share any further thoughts with your manager or HR Business Partner—feedback like yours helps us continue to grow and succeed together. Thanks for all you’ve brought, and continue to bring, to the GoTo team!
      1.0
      15 June 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote and unfortunately that is it

      Cons

      Sales org is in disarray, constant changes to quota, replaced all of inbound with reps in Guatemala, very low and inconsistent lead flow. Maybe 25% of reps will hit quota month over month

      1
      avatar
      GoTo Response
      2w
      Hello - We're always looking for ways to improve the employee experience, and voices like yours help shape that. We'd encourage you to connect through internal channels so we can better understand your experience. Thank you for your feedback and for your 3 years with GoTo.
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