No focus on RnD and Innovation - Senior User Experience Designer/Design Lead GoTo Employee Review

3.0
6 Sept 2022
Recommend
CEO approval
Business outlook

Pros

Easy going culture, friendly people, no time pressure.

Cons

No growth on product and innovation, No strong thought leadership

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GoTo Response
3y
When it comes to GoTo’s flexibility, you’re right. One of our distinguishing traits is that we work in an environment built off trust. However, we must disagree with your comment about our products. We’re a Top-Rated Remote Desktop Software and a Top-Rated Hosted VoIP Provider. In July GoTo Connect was awarded for exceptional innovation, receiving TMC’s 2022 Unified Communications Product of the Year Award. These are only a few examples of our domain expertise. Thank you for your review.

Explore other reviews about GoTo

5.0
19 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Good team, flexible remote policies

Cons

Lots of layoffs, too much turnover

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GoTo Response
4mo
We’re glad our remote-first, people-focused culture has been meaningful for you. While we know organizational changes can be tough, we’re committed to supporting our people and helping everyone do their best work. Please feel free to share any further thoughts with your manager or HR Business Partner—feedback like yours helps us continue to grow and succeed together. Thanks for all you’ve brought, and continue to bring, to the GoTo team!
1.0
15 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote and unfortunately that is it

Cons

Sales org is in disarray, constant changes to quota, replaced all of inbound with reps in Guatemala, very low and inconsistent lead flow. Maybe 25% of reps will hit quota month over month

1
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GoTo Response
1w
Hello - We're always looking for ways to improve the employee experience, and voices like yours help shape that. We'd encourage you to connect through internal channels so we can better understand your experience. Thank you for your feedback and for your 3 years with GoTo.
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