Poor management, lack of vision - Staff Software Engineer GoTo Employee Review

3.0
18 Aug 2024
Recommend
CEO approval
Business outlook

Pros

- good pay - good team - fully remote - for meetup they will pay accommodation and travel - latest technologies used

Cons

- Ineffective management - Lack of job security with frequent layoffs - Constant policy changes every quarter, meaning promises made in the offer letter can be altered at any time. Recently, performance bonus rules were revised, leaving employees frustrated. - Job roles haven't been backfilled for years, leading to increased workloads when someone leaves. - DevOps tasks are being assigned to developers and QA engineers. - The tech support staff has been reduced, forcing developers and QA teams to take on those responsibilities. - It's impossible to decline these tasks, as concerns are ignored, leading to significant frustration.

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GoTo Response
1y
We acknowledge the challenges you've highlighted, including management concerns and role changes. While adapting to business needs can require policy shifts, we understand the frustration this causes. We're committed to continually improving communication, listening to feedback, and ensuring employees have the necessary support and training. Thanks for sharing your thoughts. All GoGetters should feel motivated to contribute and thrive, and any feedback is instrumental to helping us achieve that goal.

Explore other reviews about GoTo

5.0
19 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Good team, flexible remote policies

Cons

Lots of layoffs, too much turnover

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GoTo Response
3mo
We’re glad our remote-first, people-focused culture has been meaningful for you. While we know organizational changes can be tough, we’re committed to supporting our people and helping everyone do their best work. Please feel free to share any further thoughts with your manager or HR Business Partner—feedback like yours helps us continue to grow and succeed together. Thanks for all you’ve brought, and continue to bring, to the GoTo team!
1.0
15 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote and unfortunately that is it

Cons

Sales org is in disarray, constant changes to quota, replaced all of inbound with reps in Guatemala, very low and inconsistent lead flow. Maybe 25% of reps will hit quota month over month

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