Competitors are quickly catching up to features that separated Gong from the market a few years ago. When prospects try to balance cost and value, it is becoming increasingly harder to sell with confidence without feeling like a used car salesman having to constantly justify to prospects why are we often cost 2-3x more than competitors who can offer 90% of what Gong does.
If you are reading this review and going through the interview process I strongly encourage you to really research and vet out who you will be reporting to. I have worked at startups and large publicly traded companies: Gong, without a doubt, is the most hostile environment I have been part of.
Once you make it to Mid-Market there are very few career opportunities available to you. No one wants to advance to the Enterprise segment as the team has never come close to hitting quota and churns through reps faster than customers churning on Gong. Top performers and culture leaders just disappear in the middle of the night with every quarter end. Sales Leadership acts as if we are all blind and ignorant to when people leave the team, instead, they continue to sell everyone on this concept that "things will be ok, because we're the best."
Last thing I'll mention as a sales rep at Gong, our leaders don't even use our own technology. The amount of manual busy work thrown on reps, often last second requests, is endless. Which is ironic because we're supposed to be "revolutionizing" the way sales operates yet our own leaders do not practice what we preach.
