Overall positive experience - Customer Service Good Energy (UK) Employee Review

A company with a real purpose and clear mission, very good flexible benefits, supportive team of directors and CEO, friendly colleagues, start-up feel with all ideas welcome

The office could be more accessible

• Supportive culture — The people at Good Energy are genuinely friendly, welcoming, and passionate about what they do. • Strong mission — The company’s commitment to sustainability and doing the right thing for customers is real, not just a slogan. • Flexible and understanding management — My manager was supportive and always willing to help when I needed guidance. • Positive work environment — Teams collaborate well and there’s a genuine sense of wanting to improve things.

• Role fit — The role ultimately didn’t align with my strengths or the type of work I’m best at. • Pace and structure — The environment can be fast‑moving and process‑heavy, which won’t suit everyone.