Run as fast as you can away from the insanity - General Manager Goodwill Employee Review

1.0
1 July 2016
Recommend
CEO approval
Business outlook

Pros

Employee discount, but watch out, big brother is watching, so if you violate any of the 20 stipulations, you'll be fired and prosecuted

Cons

Quota driven, supplies used in daily processing are out of stock. Under budget by $20k a day, creates turnover, around 300%, with no end in sight. Micro management at every turn. Horrible leadership team; run away. .now. they play too many games Monthly LP audits, door donation audits ...they use a hash mark to track donations. Tie bonus to how much in cash donations you bring in and if you are not at goal, you don't bonus.

Explore other reviews about Goodwill

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

It was great working with the people

Cons

Lot of cleaning up the store it got very busy

4.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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