Not a bad company, but a rough job. - Donation Attendant Goodwill Employee Review

2.0
29 Aug 2019
Recommend
CEO approval
Business outlook

Pros

Nice people, including management. Store manager treats you like a human being. Understanding scheduling. Money goes towards good causes. Less rigid or strict than regular retail in some ways. The assistant managers help with the day-to-day grind just as much as anyone else.

Cons

Never quite enough space to move things through. Had to throw away food if donated, even when it was 100% unopened. A huge problem if you have dust allergies. The stuff people donate is gross at times, and when it involves cigarette smoke-covered and dust-filled boxes, it's practically hazardous if you do have allergies. Low Pay (though this isn't surprising for an entry-level nonprofit) Becoming a little less centered on the happiness of the employees as a company. Didn't get any benefits, but they do offer various forms of support for your life if you take advantage of it.

Explore other reviews about Goodwill

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Mission is impactful, exposure to more training and skills, team environment, great way to gain experience

Cons

Low pay compared to competitors within job market, outreach events after hours and on weekends, framework for growth not clearly established

4.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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