Bureaucratic and top-down, but fair overall. - Sales Associate Goodwill Employee Review

4.0
21 Mar 2014
Recommend
CEO approval
Business outlook

Pros

GWSV will hire anyone (except for pedophiles), so almost anyone can get on here. They do test for drugs, though, and you cannot use even medical marijuana. The company is very well-run and organized, and as an employee you get 20% off all merchandise, even donated cars & trucks.

Cons

Since they do hire almost anyone, they are very strict and rule-bound. A very good lead was fired after he requested an additional two weeks off for an injured foot, even though it was a doctor's recommendation... he was told that he "could not be accommodated". Also, since they recently experienced a bout with insolvency (near bankruptcy) they run the stores very lean and mean i.e. short-staffed and short-tempered, with a real focus on numbers. Furthermore, your first two weeks training with them are virtually unpaid.

Explore other reviews about Goodwill

5.0
9 May 2026
Recommend
CEO approval
Business outlook

Pros

I get paid consistently. I don't have to stress about restraining people or raising my voice. My clients are friendly.

Cons

The pay is that good. I have to travel to NYC every day.

2.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Work fulfilling both physically and socially, dealing with donors and fellow employees for this retiree and former legal and business professional.

Cons

Creepy, clannish, petty, and cultish management is more interested in humiliating others under the guise of "following rules" many of their own making than in ensuring that the work facility is properly equipped to handle daily workflow. Communication nonexistent. Managers pop in and out, apparently stationed at some secret location.  Robotic replies to legitimate work questions when they weren't out-and-out nasty.  I've occasionally dealt with this sort of folks, but never an entire collection of them cheering each other on as might appear in some deleted scene from "One Flew Over the Cuckoo's Nest." Poisonous and bizarre. Recommended only for the Abnormal Psychology student.

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