understaffed and underpaid-slave labor - Team Leader Goodwill Employee Review

1.0
6 Apr 2014
Recommend
CEO approval
Business outlook

Pros

If you like being on your feet all day running, hanging 3000 /30 racks or more of unorganized clothes divided among 2 or 3 other associates each day , register duty,(when youre not ringing youre hanging) dressing rooms clean up(nightmare) constantly cleaning- don't dare stand still! There is always work to be done. Being physically exhausted when you get home. Then this is the job for you! Customers are nice! Great place to shop

Cons

Read sarcastic Pros!!! LOL. Seriously understaffed for the work expected. Constantly losing staff and not replacing staff because of payroll issues- less staff more workload. It might be less exhausting digging ditches for a living. finally got fed up with the BS and quit. Lot of shifty politics

Explore other reviews about Goodwill

5.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great pay, good team, flexibility and decent work

Cons

Dusty sometimes and some of the stuff can be gross but that's just part of working at a thrift store, having to handle that stuff

4.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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