Decent incentives for what it is, severe issues with management staff. - Anonymous employee Goodwill Employee Review

2.0
5 Apr 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent starting pay for the work. Above average benefits for retail work. Effectively guaranteed to get 40 hours a week if wanting to work full time. Very likely to get along with several individual staff members, no matter what kind of person you are.

Cons

Management anywhere from inconsistent to abysmally lazy. It almost seems like the higher up a person gets, the less that is expected of them in terms of work quality Severe lack of trust between corporate/upper management and middle to lower management in sales department A lot of unnecessary make-it-up-as-we-go-along decision making, causing the company to operate very inefficiently Almost no upward mobility unless you become the favorite of a higher-up Very severe staffing issues. Turnover rate is very high, even with some of the more professional corporate departments If you know very, very little, it's not that bad of a place to work. If you have the swing of things and know what's going on, it is an incredibly frustrating place to work.

Explore other reviews about Goodwill

5.0
9 Mar 2026
Recommend
CEO approval
Business outlook

Pros

The people and the pay

Cons

Nothing bad to say about it

4.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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