Do not work here - Sales Associate/Keyholder Goodwill Employee Review

2.0
20 Nov 2023
Recommend
CEO approval
Business outlook

Pros

My particular store is full of amazing people, and the working environment is quite close. They also have programs that allow you to help people with things like free medical equipment, clothing, and job and resume help for those in need.

Cons

This company is much less disability friendly than it touts itself to be. Much of our staff including me is disabled in one way or another and I frequently see staff pushed knowingly beyond their limits by management. Disability accommodations are often difficult to obtain. I was recently asked to remove an accommodation that a coworker had the necessary paperwork for, because the paperwork had not yet been approved by HR. Our goals raise quite frequently but the pay raises very rarely and for associates, is lower than the pay of any fast food restaurant near me at $11. As a result, we have a low retention rate and are constantly understaffed. I just don’t believe the pay for this job is proportional to the extremely high expectations.

Explore other reviews about Goodwill

5.0
24 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Easy work, enjoyable, good company

Cons

A little boring, not long term job.

2.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Work fulfilling both physically and socially, dealing with donors and fellow employees for this retiree and former legal and business professional.

Cons

Creepy, clannish, petty, and cultish management is more interested in humiliating others under the guise of "following rules" many of their own making than in ensuring that the work facility is properly equipped to handle daily workflow. Communication nonexistent. Managers pop in and out, apparently stationed at some secret location.  Robotic replies to legitimate work questions when they weren't out-and-out nasty.  I've occasionally dealt with this sort of folks, but never an entire collection of them cheering each other on as might appear in some deleted scene from "One Flew Over the Cuckoo's Nest." Poisonous and bizarre. Recommended only for the Abnormal Psychology student.

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