Over worked, under paid. - ASM- Assistant Store Manager Goodwill Employee Review

1.0
18 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Every day is a new challenge.

Cons

Too many to list. Salaried position, you basically live there! Expected to come in early, leave late, monthly mandatory store meetings at 730a - doesn't matter if you closed the night before and if you close the night off the meeting. Understaffed-day shift will have the coverage but closer will be scarce. Reason being is because the closers have to clean up the day shift and night shift customer mess on top of putting out what the day shift failed to do. It's miserable. DON'T WORK CLOSING SHIFTS!! Damned if you do, damned if you don't.

Explore other reviews about Goodwill

5.0
9 May 2026
Recommend
CEO approval
Business outlook

Pros

I get paid consistently. I don't have to stress about restraining people or raising my voice. My clients are friendly.

Cons

The pay is that good. I have to travel to NYC every day.

2.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Work fulfilling both physically and socially, dealing with donors and fellow employees for this retiree and former legal and business professional.

Cons

Creepy, clannish, petty, and cultish management is more interested in humiliating others under the guise of "following rules" many of their own making than in ensuring that the work facility is properly equipped to handle daily workflow. Communication nonexistent. Managers pop in and out, apparently stationed at some secret location.  Robotic replies to legitimate work questions when they weren't out-and-out nasty.  I've occasionally dealt with this sort of folks, but never an entire collection of them cheering each other on as might appear in some deleted scene from "One Flew Over the Cuckoo's Nest." Poisonous and bizarre. Recommended only for the Abnormal Psychology student.

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