3 year anniversary company review - Service Agent Goosehead Insurance Employee Review

4.0
11 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Some level of autonomy, fair and competitive pay, clean and comfortable work environment, hybrid schedule, most of my coworkers are kind, supportive and friendly. In truth this is the best place I have ever worked. My team and leadership have seen me through some hard times in my person life and not having to stress about work has been the greatest blessing. There is truly so much support and genuine care from the people that work around you its refreshing.

Cons

In three years, the company itself has made lots of changes to the structure of operations. Though I admire and support innovation. It can often feel inconsistent and cause unnecessary stress and burn out. That being said, I do know that upper management is constantly trying to make things better so in the long run that is not an issue. I am content to trust the process for now.

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Goosehead Insurance Response
1y
Thank you for your review! We're thrilled to know that leadership has made you feel supported both professionally and personally. The people are what make Goosehead's culture amazing!

Explore other reviews about Goosehead Insurance

5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Extensive sales training process greatly prepares new hires Great place to learn insurance and get your foot in the door

Cons

Expectations vary from corporate and from franchise to franchise

2.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Great people to work with. Coworkers turned true friends. The role is very dynamic. You will never be bored.

Cons

I could say many things but I’ll summarize with these points: Job stability feels very low and very high at the same time. You perform well (which is very difficult in a Texas market without selling a bit of your soul at least) you can do whatever. I mean whatever. Yet, in a given year your role, your pay, your manager, your office location, and your daily expectations will probably change. Hope you can keep up! If you can’t, better tell all the family that are now Goosehead clients because you had to pass training somehow. You could be successful in this role. I’d say 9/10 people aren’t but you could be the 10%. For the rest of us, it’s a stepping stone job that pays the bills. You’ll survive your year contract so you don’t pay 10k back to this company. Somehow you will. At what cost? Stay tuned.

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