Pros
As far as premium womenswear labels go, the clientele is fairly friendly and not as entitled - you'll find most customers are pleasant, forgiving and patient considering all the problems that come with Gorman's insufficient store operations. Some lovely in-store staff, mostly casuals however. Because everything is so chaotic and inaccurate, it's quite an easy job, you don't have to worry too much about the head office being on your tail because they have no idea what they're doing either. If you're a casual at a relatively busy store, you can acquire store credit as a bonus relatively easily.
Cons
An archaic POS system that dates back to the 1980s where everything is entered manually - EFTPOS payments, price adjustments, stock transfers.... not a single number is accurate or trustworthy. Terrible communications. Upwards of 20 daily e-mails that do not address points succinctly and are often missed because retail staff are... doing their jobs on the floor????!!!! Incompetent online fulfilment team. Egotistical head office and regional managers. Low salaries. This means quality management leave to competitors and you're left with people who are under-qualified and unhappy. Benefits are retracted as punishment via a weekly name and shame of anyone who has made an error - which is fairly easy considering the aforementioned systems - very demoralising. I could honestly go on for days but I cannot be bothered, this company is an absolute joke. Do not waste your time.