If I could give 0 stars I would - any positive reviews are posted by management - Buying Admin Assistant Grace Cole Employee Review

1.0
7 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Was given some nice welcoming gifts

Cons

Micro-management and poor communication - New starters were expected to hit the ground running with little to no training given. Management would give unclear, mixed messages that contradicted themselves. They would then question your competency and belittle you. Toxic environment - Management would frequently gossip about ex-employees, which is extremely unprofessional to say the least. Management was passive aggressive and when constructive feedback was given, would result to name calling. Overall an extremely hostile environment, when management weren't there, staff would frequently express to each other how much better they felt because of it. Unrealistic workload expectations and work/life balance - Large workloads would be given, but then you would be expected to go and buy the Manager's lunch. When you hadn't finished your tasks according to management's unrealistic deadlines, you would be scrutinized and told you weren't working hard enough, Lack of sympathy toward personal emergencies - A complete lack of understanding and sympathy toward personal and family emergencies that you had no control over. You were expected to prioritize the company in every aspect of your life - often at the expense of your own personal wellbeing. Which is ironic, considering they display mental health and anxiety posters in their toilets. You would be questioned on why you needed time off for such emergencies and made to feel guilty and like an inconvenience, which is completely sub-human; or berated from management over text. High-staff turnover - An insanely high turnover of staff (you can see this on Linkedin) is a red flag in itself. When originally asked about this in my interview, management lied and said they had little-to-no staff turnover, this only applies to managements inner circle.

Explore other reviews about Grace Cole

1.0
17 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Early finish on Friday and you have your birthday off…

Cons

They don’t value her workers. She doesn’t respect you and shouts at you in meetings even though is not your fault. She doesn’t listen and she thinks she’s always right

5.0
20 Nov 2022
Recommend
CEO approval
Business outlook

Pros

Strong communication with management - all opinions and suggestions are taken into account and considered. 2 members of the team are mental heath trained so there is strong support there. Early finish on Fridays at 2:30pm. Heavily discounted staff shop. Lots of open space and meeting rooms in the office. Modern office that is regularly updated - there is a new kitchen and eating space that was put in last year. Easy to make friends/talk to everyone in the business - there is a welcoming staff culture. Free parking space. Working hour flexibility is considered when requested & most days the office stays open late. Each employee has their own large desk and working space, which is cleaned twice a week. Regular staff activities - Christmas party, nights out, birthday lunches etc. Management buys every employee a generous Christmas present. No micromanagement - I am given a lot of space to complete tasks and work on projects as I see fit. There is a lot of opportunity for personal development and career growth. Welcome package with personalised products/water bottle/notebook/sweets etc.

Cons

In my role there are some busy periods at peak times of the year but this is not the majority of the year.

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