Pros
Love the work from home. Friendly management team. Transparent with expectations. Great flexibility for emergencies and family events. Direct managers definitely care about their employees. Most of the sales staff try to work as a team. Friendly competition in sales for overall success. No in-fighting for clients. People willing to help you succeed and making sure to reach out to clients and cover during your planned time off. Simple user system with Staff on hand for tech issues. Our digital marketing manager is pretty much amazing. Senior Web Developer works pretty quickly to help create new tools for our teams to work with. Flexible vacations and not restrictive PTO. Appreciate the offered insurance, even if it's cost isn't the best for all staff.
Cons
Owner isn't the most friendly or approachable. Still working on expanding their ability for promotions/advancement in this position. Not much room for salary increases even after lengthy employment. Lots of tech issues with the system. Needs some robust rebuilding. Tech updates during business hours have a tendency to cause massive system glitches. The system itself is pretty slow a lot of the time.