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Grain Technology

Is this your company?

Unfortunately fed lies and change of management caused issues - Customer Support Specialist Grain Technology Employee Review

1.0
27 Oct 2021
Recommend
CEO approval
Business outlook

Pros

remote work Tight knit group of employees that were easy to talk to, you could ask other specialists for help, joke around, and get to know each other better through messenger Than came the new manager..

Cons

When I first started working here it was of course super disorganized and the company had a ton of negative reviews via Facebook, but that’s to be expected with a startup. The new manager was extremely sneaky. She started hiring employees from a different agency, hired on permanent employees instead of permanently hiring employees already working through an agency. She told us that there were no plans to let us go. I found out recently that she randomly let 3 out of 5 employees go, due to reasons that made zero since seeing how they let two employees hired with us stay. when considering to work for this company, just know that you may be laid off for reasons that aren’t true or offensive or given a 30 day probation period for modifying macros even though they NEVER tell you that you can’t do this, because their training is horrible. It’s really too bad because the culture with this company was so so so much better before the new manager came in. The new manager NEVER holds certain employees accountable for the many mistakes they do on a daily basis. Which a good 4 of us noticed. I waited and waited to figure out if I should leave this review, and ultimately maybe this review can prevent someone from applying that may looking for a certain work environment. I’m not fond of the CEO.. I noticed he was congratulating people who just started working and never once said thank you to the rest of us that were hired through an agency. I guess because we didn’t matter. Even though it was us who got their 13k tickets down to the hundreds, not their new employees and not management :)

Explore other reviews about Grain Technology

5.0
13 July 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people I work with are all fantastic.

Cons

Full time remote can make socializing difficult

3.0
29 Feb 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lower management and staff are great to work with. Usually around smart coworkers

Cons

Upper management uses the point you're closer to your high salary to remove you as a company layoff. Mainly they aren't wishing to pay you anymore and need a reason to let you go. The reason I state that it a company that's good for a stepping stone. You're never be here long enough to call it a career. Unless you're good with multiple people in upper management. Company is too dependent on their bank partners and unable to invest in themselves. Too many hands in the pot causing all kinds of errors and internal problems that effect their customers and internal low level employees.

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