Inside Sales Account Manager - Anonymous employee Grainger Employee Review

2.0
1 June 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A high amount of opportunity to mine accounts and make good to great sales commission. The company offered profit sharing and solid health benefits. Grainger valued their employees and treated achievers like rockstars for a few years when I was employed.

Cons

The company became greedy. They laid off close to 200 knowledgeable, experienced, dedicated account managers and replaced them with wet-behind-the-ears and inexperienced sales agents. Stock has plummeted dramatically and layoffs continue.

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5.0
30 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Having worked for several other companies throughout my career, I can honestly say that Grainger provides the best employee training and development I've experienced. The amount of time, effort, and resources they invest in helping employees succeed exceeds every other company I've worked for combined. Grainger is committed to making sure everyone has the same opportunities to learn, grow, and advance. The company provides the tools, training, and support needed to build a successful career. The opportunities are there for everyone—you just need to ask questions, take initiative, and seek them out. Managers and teammates are supportive, and the overall culture encourages continuous learning and personal growth. In addition to the excellent training, Grainger offers a positive work environment, strong benefits, and a culture built on teamwork, safety, and customer service.

Cons

As with any large organization, some processes can take time due to multiple levels of approval. Workloads can also be demanding during busy periods, but the support from coworkers and leadership helps make those times manageable.

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