A solid company if you work in Lake Forest at Headquarters. If you are inside sales, forget about it. - Account Relationship Manager Grainger Employee Review

2.0
25 Sept 2011
Recommend
CEO approval
Business outlook

Pros

Benefits package and profit sharing are great, except they make you work for a full 6 years before you're fully vested with the PSP. Culture is fine, business casual dress code and jeans can be worn on Fridays.

Cons

Inside sales at Grainger is utterly ignored by the company as a whole. Very few ARMs claw their way out of inside sales, and when interviewing for other positions at Grainger ARMs are usually told they lack the experience required. Management turnover is HUGE, I had seven (7!) managers in less than four years. Also yearly raises are a joke, the top performers last year received a 2% raise, which equates to less than $1,000. Laughable.

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5.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

* Work-life balance (paid holidays, no work on weekends, no late evenings * Manager has experience in role, can relate to workers * Lots of resources do to job * Total package is strong (pay, benefits, retirement)

Cons

* Lots of metrics to watch * Some customers expect too much

4.0
6 June 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are decent and reasonably priced. They offer a 401k match, BCBS insurance, FSA, HSA, dental, vision, life insurance, and accidental D&D coverage. They also do a 3‑to‑1 match for donations to non‑religious 501(c) organizations. There’s a big emphasis on volunteering, with plenty of opportunities to get involved. The building itself is beautiful, with a free on‑site gym, a coffee shop, real trees in the atrium, a waterfall, and a large cafeteria (though the food can vary). They’re also flexible about which days you come on‑site, depending on the team’s schedule. If I needed to switch a Monday for a Thursday, it was never an issue. My manager was also supportive of remote work on days when the weather made commuting difficult.

Cons

Admins do not get an annual bonus. They're really strict on Overtime, really weird about worrying about mini costs. Like they'll spend 50k on a week-long training but freak out if people want to rent a car while being in town. Can't buy lunch for this 3 hour meeting to cut costs, but we'll drop 10k on this other thing. It's also so unfair that some people get to work remotely and others are forced to come in 3 times a week, for the exact same roles. Every meeting is basically online, so it's just silly and a power trip.

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