poor middle management - Account Manager Grainger Employee Review

3.0
19 Sept 2019
Recommend
CEO approval
Business outlook

Pros

Good benefit package and profit sharing

Cons

If you lose revenue due to a contractual change or whatever reason it's your fault. You have to make up revenue elsewhere within your territory. Then they use this problem to make your life difficult so you leave the firm then they bring up Field Area Rep and pay them $20K less than you to do the same job.

Explore other reviews about Grainger

5.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Schedules were very flexible! Leadership cared

Cons

It was really exhausting, hot work in the warehouse

4.0
6 June 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are decent and reasonably priced. They offer a 401k match, BCBS insurance, FSA, HSA, dental, vision, life insurance, and accidental D&D coverage. They also do a 3‑to‑1 match for donations to non‑religious 501(c) organizations. There’s a big emphasis on volunteering, with plenty of opportunities to get involved. The building itself is beautiful, with a free on‑site gym, a coffee shop, real trees in the atrium, a waterfall, and a large cafeteria (though the food can vary). They’re also flexible about which days you come on‑site, depending on the team’s schedule. If I needed to switch a Monday for a Thursday, it was never an issue. My manager was also supportive of remote work on days when the weather made commuting difficult.

Cons

Admins do not get an annual bonus. They're really strict on Overtime, really weird about worrying about mini costs. Like they'll spend 50k on a week-long training but freak out if people want to rent a car while being in town. Can't buy lunch for this 3 hour meeting to cut costs, but we'll drop 10k on this other thing. It's also so unfair that some people get to work remotely and others are forced to come in 3 times a week, for the exact same roles. Every meeting is basically online, so it's just silly and a power trip.

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