If you can handle the pressure you can be very successful as a territory sales rep... - Territory Sales Representative Grainger Employee Review

2.0
27 Feb 2014
Recommend
CEO approval
Business outlook

Pros

Flexible hours, potential for great pay, amazing people to work for. If you do well and network well there is room for growth. I like the company a lot, just not my position and it is different to make lateral movements in terms of entry level opportunities. The benefits, especially the profit sharing, are phenomenal. More relationship based than transactional, which is great except Grainger marks items up so much that you must discount items to win the business which comes straight out of the sales rep's pockets.

Cons

The base pay is pretty low and if you don't hit your goal you lose hundreds of dollars in commission by no fault of your own. About 30% turnover and it is clear if you don't make goal for the year there is little chance that you will be promoted. It is difficult to get out of the sales track and you're paid significantly less than account managers even though territory sales reps have hundreds of more accounts. The goals are extremely aggressive in the Chicagoland area and don't take into account one time project and hits that you can't count on the next year. You are evaluated every month so I feel like I'm starting from scratch every month. Overall it's a great sales job, but only if you can handle the extreme pressure of having to hit your numbers every single month. It is easier if you come into a "healthy" territory or one where it wasn't neglected by the precious rep.

Explore other reviews about Grainger

4.0
6 June 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are decent and reasonably priced. They offer a 401k match, BCBS insurance, FSA, HSA, dental, vision, life insurance, and accidental D&D coverage. They also do a 3‑to‑1 match for donations to non‑religious 501(c) organizations. There’s a big emphasis on volunteering, with plenty of opportunities to get involved. The building itself is beautiful, with a free on‑site gym, a coffee shop, real trees in the atrium, a waterfall, and a large cafeteria (though the food can vary). They’re also flexible about which days you come on‑site, depending on the team’s schedule. If I needed to switch a Monday for a Thursday, it was never an issue. My manager was also supportive of remote work on days when the weather made commuting difficult.

Cons

Admins do not get an annual bonus. They're really strict on Overtime, really weird about worrying about mini costs. Like they'll spend 50k on a week-long training but freak out if people want to rent a car while being in town. Can't buy lunch for this 3 hour meeting to cut costs, but we'll drop 10k on this other thing. It's also so unfair that some people get to work remotely and others are forced to come in 3 times a week, for the exact same roles. Every meeting is basically online, so it's just silly and a power trip.

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