Tale of one company with many faces - Process Manager Grainger Employee Review

3.0
29 July 2014
Recommend
CEO approval
Business outlook

Pros

Good benefits, great co-workers, awesome profit sharing, stable company with longevity, many business units and areas to move around to.

Cons

Lack of promotional opportunities for people of color (outside of sales). Overall diversity numbers are good horizontally, but as you travel up the pyramid there are very few people of color in senior leadership positions. The company has many "BRGs" business resource groups (affinity groups); but this does not translate into opportunity for people of color. Promotional opportunities are selective--very political. You must know individuals and they must know you. Retention is an issues (especially for new employees with fresh ideas). Leadership does not seem to value tenure employees. New managers with very little people people skills are constantly being promoted into management position because they might have been good at managing a process; or "knew" someone; but have no clue how to motivate a team. Company is 20-25 years behind in technology, systems, and reporting.

Explore other reviews about Grainger

4.0
6 June 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are decent and reasonably priced. They offer a 401k match, BCBS insurance, FSA, HSA, dental, vision, life insurance, and accidental D&D coverage. They also do a 3‑to‑1 match for donations to non‑religious 501(c) organizations. There’s a big emphasis on volunteering, with plenty of opportunities to get involved. The building itself is beautiful, with a free on‑site gym, a coffee shop, real trees in the atrium, a waterfall, and a large cafeteria (though the food can vary). They’re also flexible about which days you come on‑site, depending on the team’s schedule. If I needed to switch a Monday for a Thursday, it was never an issue. My manager was also supportive of remote work on days when the weather made commuting difficult.

Cons

Admins do not get an annual bonus. They're really strict on Overtime, really weird about worrying about mini costs. Like they'll spend 50k on a week-long training but freak out if people want to rent a car while being in town. Can't buy lunch for this 3 hour meeting to cut costs, but we'll drop 10k on this other thing. It's also so unfair that some people get to work remotely and others are forced to come in 3 times a week, for the exact same roles. Every meeting is basically online, so it's just silly and a power trip.

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