Good for a time. - Account Manager Grainger Employee Review

3.0
22 Oct 2014
Recommend
CEO approval
Business outlook

Pros

Solid benefits, training and distribution system

Cons

For account managers it starts well, continues to grow and then you hit a growth plateau. Since there is no new business development you continue to chase goals with the same base of accounts. This results in diminished compensation long term and, ultimately, leads to turnover. Career sales positions are attainable if you dont mind losing commissions every other year or two. For those that truly want a sales career and make some real money long term this is not the place to be.

Explore other reviews about Grainger

4.0
6 June 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are decent and reasonably priced. They offer a 401k match, BCBS insurance, FSA, HSA, dental, vision, life insurance, and accidental D&D coverage. They also do a 3‑to‑1 match for donations to non‑religious 501(c) organizations. There’s a big emphasis on volunteering, with plenty of opportunities to get involved. The building itself is beautiful, with a free on‑site gym, a coffee shop, real trees in the atrium, a waterfall, and a large cafeteria (though the food can vary). They’re also flexible about which days you come on‑site, depending on the team’s schedule. If I needed to switch a Monday for a Thursday, it was never an issue. My manager was also supportive of remote work on days when the weather made commuting difficult.

Cons

Admins do not get an annual bonus. They're really strict on Overtime, really weird about worrying about mini costs. Like they'll spend 50k on a week-long training but freak out if people want to rent a car while being in town. Can't buy lunch for this 3 hour meeting to cut costs, but we'll drop 10k on this other thing. It's also so unfair that some people get to work remotely and others are forced to come in 3 times a week, for the exact same roles. Every meeting is basically online, so it's just silly and a power trip.

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