Pay is pathetic, promotion opportunities are virtually non-existent - Territory Sales Representative Grainger Employee Review

2.0
1 Jan 2011
Recommend
CEO approval
Business outlook

Pros

Excellent Profit Sharing Trust plan Benefits Good Resume Builder Reputable Company

Cons

The pay is well below industry standard, essentially the TSR is a grossly underpaid and micromanaged Account Manager. Grainger expects 15-20 "touches" or client visits per day which is completely unrealistic. Territory is geographically very small and the pressure to open new accounts is endless(even if the potential account is not worth your time). TSR's are judged more on the number of customer visits than their overall sales performance. Promotion opportunites are given on the "buddy system" and are not tied to performance.

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5.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

Pays well Hours are flexible if needed Acknowledgement Happy employees

Cons

Extreme time management Lack of ability to take time off

4.0
6 June 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are decent and reasonably priced. They offer a 401k match, BCBS insurance, FSA, HSA, dental, vision, life insurance, and accidental D&D coverage. They also do a 3‑to‑1 match for donations to non‑religious 501(c) organizations. There’s a big emphasis on volunteering, with plenty of opportunities to get involved. The building itself is beautiful, with a free on‑site gym, a coffee shop, real trees in the atrium, a waterfall, and a large cafeteria (though the food can vary). They’re also flexible about which days you come on‑site, depending on the team’s schedule. If I needed to switch a Monday for a Thursday, it was never an issue. My manager was also supportive of remote work on days when the weather made commuting difficult.

Cons

Admins do not get an annual bonus. They're really strict on Overtime, really weird about worrying about mini costs. Like they'll spend 50k on a week-long training but freak out if people want to rent a car while being in town. Can't buy lunch for this 3 hour meeting to cut costs, but we'll drop 10k on this other thing. It's also so unfair that some people get to work remotely and others are forced to come in 3 times a week, for the exact same roles. Every meeting is basically online, so it's just silly and a power trip.

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