Good company overall - On Site Service Representative Grainger Employee Review

4.0
20 Feb 2025
Recommend
CEO approval
Business outlook

Pros

As a branch employee and then an OSR who drove to lots of customer sites, the jobs weren't monotonous and kept me busy throughout the day. Decent amout of avenues to move up in the company. Good benefits and great people.

Cons

Too focused on diversity over qualifications and merit. Also preferred to hire those they could pay at the lower end of the pay scale instead of those with more experience and were worth more.

Explore other reviews about Grainger

5.0
30 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Having worked for several other companies throughout my career, I can honestly say that Grainger provides the best employee training and development I've experienced. The amount of time, effort, and resources they invest in helping employees succeed exceeds every other company I've worked for combined. Grainger is committed to making sure everyone has the same opportunities to learn, grow, and advance. The company provides the tools, training, and support needed to build a successful career. The opportunities are there for everyone—you just need to ask questions, take initiative, and seek them out. Managers and teammates are supportive, and the overall culture encourages continuous learning and personal growth. In addition to the excellent training, Grainger offers a positive work environment, strong benefits, and a culture built on teamwork, safety, and customer service.

Cons

As with any large organization, some processes can take time due to multiple levels of approval. Workloads can also be demanding during busy periods, but the support from coworkers and leadership helps make those times manageable.

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