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Granite Telecommunications

Engaged employer

Decent place to start, but save yourself the time and headache - Sales Associate Granite Telecommunications Employee Review

2.0
14 Apr 2023
Recommend
CEO approval
Business outlook

Pros

- Average pay for a recent college graduate - Co-workers can make the job a lot of fun - The gym is very nice and well kept up with staff - You get to learn first-hand how the sales process develops, from cold calling to closing the sale - Solid resources to help you become more confident

Cons

I'm trying to write this as unbiased and objectively as possible: There are so many cons with this company. #1 - OUTDATED SALES PROCESSES To Granite, cold calling is the only way to be successful. While it is still effective, it's very outdated. Granite lacks the ability to adapt to current times. The company is stuck in the 80's with its kill or be killed Wolf of Wall Street mentality. There is so much software available to make mundane tasks obsolete, yet the company decides to be cheap and not invest in themselves or their employees, thus causing an abundance of issues, as well as burnout. Granite recently started using ZoomInfo, which is great, but they need so many more tools to streamline peoples' workdays so they don't need to work until 8pm to be truly successful. Internal processes are so awful, they literally use a reporting system that looks like it's from the 90's. #2 - MICROMANAGEMENT The management in the office is brutal. You are provided with zero tools to WFH (computers, mic's, etc.) and are monitored with everything you do. They monitor how many calls are made, how long you're on the phone, activities completed, Salesforce notes, the list goes on. The office is practically a daycare, you have to take PTO if you leave 5 min early. Micromanagement is unbelievable, from getting emails to update your Salesforce notes multiple times a day, to making sure you're calling 80-100+ people, not being on your phone, not talking to coworkers for too long, basically doing anything outside of working and you'll get yelled at. They value the wrong things (calls) instead of metrics like meetings booked. #3 - DECEPTIVE CULTURE It's essentially a frat house in the office, just like it is in other branches apparently. You're only as good as your numbers. You're allowed to WFH 1-2 days per week, but you will be deemed a "lazy employee" if you decide to do so. Granite praises itself on LinkedIn recruiting posts to seem like a great place to work, with good work-life balance and no micromanaging, but it's all a lie. Rob (the CEO) constantly overpromises and underdelivers every time he does company meetings. He seems like a good guy at face-value, but he's shady. Rob comes in to branches to hype everyone up about the money they could make, and it looks incredibly high because there are many tenured reps who do make a killing, but it skews the numbers and gives a false sense of hope. The company was great when I first started, but it's just gone down the drain so much because of how hard they are on their employees. Literally everyone I know that works there in the last 5 or less years says they cannot wait to leave. 9.5/10 people do not see themselves at Granite in the years to come after only being there for a brief period of time. #4 - COMMISSION & PAY If you close a deal, you'll have to wait months (if not over a year depending on the size of the deal) to get paid. It's almost as if they make it this way because they want you to be locked-in to the company because you're just waiting for your big check. Other sales reps from other branches do shady stuff all the time and get away with it. Reps will try to steal your leads or weasel their way into the deal, and upper management like the VP's or Rob do not seem to care much as long as the deal gets closed. Tons of potential deals fall through because of the awful operations department and post-sale support that is promised. Majority of ops workers here are overworked and underpaid for the work they have to do. It's no wonder there are new faces every other month.

Explore other reviews about Granite Telecommunications

5.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Great group with great management and leadership

Cons

No work from home anymore

1
1.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

No pros what so ever.

Cons

This company and specifically the collections department have very little opportunity for growth, despite what may be promised during the hiring process. Honestly, it’s a circus. Non stop tasks are thrown at employees each day. And Goals are constantly increased so analyst can’t reach them. Employees who work hard and consistently perform well often find themselves stuck in the same position with no clear path for advancement. Promotions and opportunities never appear to be based on performance or merit. Management is one of the biggest issues. They have no clue. Favoritism is prevalent, and certain employees seem to receive special treatment, better opportunities, and more support than others. This creates a frustrating and discouraging work environment where many employees feel undervalued and overlooked. Morale suffers when performance and dedication are overlooked in favor of personal relationships and when there is little accountability for management and no transparency regarding career development. Communication from leadership is lacking, and employee concerns are not addressed. Management gets defensive when employees ask questions or disagree with their stupid decisions. Overall, it can be a VERY challenging place to build a longterm career if you are looking for fair treatment, professional growth, and strong leadership. Turnover rate is very high. Also, micro management is at an all time high. Would not even recommend this place to a college grad for entry level experience, if i could Put 0 stars, i would. For the sake of your mental health, stay far away.

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