inside sales rep - Inside Sales Representative Graybar Employee Review

5.0
14 May 2018
Recommend
CEO approval
Business outlook

Pros

I worked retail for 10 years through high school and college then afterwards. Did not find much in way of my major and thought I was trapped. I found Gravbar and began working through many different areas of the company till my present job of Inside Sales for the past 11 years. I have been with Graybar for 21 yrs now and I have been thoroughly impressed with the way the company continues to service our industry and our customers. We continue to be a leader in distribution amidst all the changes by and attacks from competition. With all jobs you have good days and bad ones but this location has been the greatest for friends, support, comradery and recognition. With all jobs, pay is base level but the profit sharing and stocks really help improve your overall wealth. When I was young you don't plan for the future or unthought of expenses. But the 401k and stocks have been paying out year over year. I can now pay for a very nice vacation with my current stock portfolio dividends and it is still growing my base for retirement. 401k, add to it all you want , the profit sharing of up to 15% has been great to grow my retirement. With any job you get out what you put into it and perseverance is key. I don't think anything could really come along to convince me to leave this company and the great people I have worked with over the years. This is a company to stay with, 28 yrs. 26 yrs. 20yrs. 5yrs or 1. We have them all just in this branch alone and opportunities all around the country. So come for the job, stay for the career.

Cons

Starting pay may not seem like much but it is only the beginning. Start in a young branch, if you are in a older location it may seem dour from what I hear. But you could be that bright spot to change the mood. Management expects results and constant improvement. You cannot stand pat and every year it is expected to deliver and improve. Sometimes too much so. But persevere through it all, is what I can say.

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Graybar Response
8y
Thank you for your comments. We agree that celebrating good performance is something we should all remember to do.

Explore other reviews about Graybar

5.0
11 June 2026
Recommend
CEO approval
Business outlook

Pros

Strong department leadership in current role

Cons

Many senior team members with decades of stored brain knowledge that is hard to share

3.0
6 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Many opportunities to learn about distribution and management. Pto is three weeks per year plus holidays and over a s Week of sick time. If you work here longer, you can buy enough company shares to receive a sizeable dividend each year. You are allowed to buy about 5% of your salary in company shares per year and then receive usually 20% of that back per year. The profit sharing plan contributes 10% of your salary to your 401k account but you need to be vested to keep it all.

Cons

You will need a second job to live. Sales reps make way more and do half the work but they report to their managers much more. If you are a CSR, sales people feel entitled to treat you however they want and their manager will back them up. You are watched by coworkers and management like a high surveillance prison especially when you're new but they will leave you alone if you're good at your job after a year or so. Graybar brags about how much revenue and profit they make but middle and upper management suck it all up leaving scraps for the workers who made it for them.

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