Terrible cannot describe it in any other way - Customer Service Administrator Great Bear Employee Review

1.0
6 Dec 2019
Recommend
CEO approval
Business outlook

Pros

Easy to get job with low requirements Good place to gain experience On site parking Uniform Provided

Cons

Mobbing,disrespect given by Supervisor to lower tier staff Poor training after two days you get thrown in Low pay comparing to other companies offering the same role and responsibility which job involves. No overtime available. Working unsociable hours. Lack of opportunities to progress. Use of old software/computers making job even harder, lack of resources.

Explore other reviews about Great Bear

2.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay is fair for the work you do. Weekly pay, always on time.

Cons

Appalling management. Toxic and nonsensical at a high level, that only cascades down to the lower ranks. You will be given a start time for the following day, usually around 4pm. You'll turn up for that start time, to then be told that it was changed. They will never bother to tell you. Ever. Got a appointment? You will not make it. Work has purposely been given to make it impossible to complete to make a prearranged appointment. Even if it's for medical reasons. Office staff have a tough job to do. They are stuck in a snake pit, and constantly avoiding the affor mentioned, bad management. As a result, and bare in mind it's the office staff handing out the work, will intentionally make your life miserable. Some out of spite. Some out of incompetence. Trucks are old, and potential health hazards. Bring your own cleaning products. It's usually a different truck everyday, so if you cleaned the one you were in, do not expect the favour to be returned. A colleague tried looking time of for his daughters wedding. Months in advance. The office said "Sorry, you can't have the time off". Then said "Maybe they can move the wedding to a day that's better for the company". That is the level of belligerent, and unrealistic management, that you will encounter.

4.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Great office staff, easy trunking work on nights. Relaxed working environment decent pay £670 after tax Pw paid weekly

Cons

Repetitive work Most of the time same go to same places

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