Pros
The benefit package is pretty good, and they have locations all over the country. There is decent work/life balance and the hours are not as bad as retail.
Cons
When I started working here it was because the recruiter, and then the property manager, said that they promote from within. What they don't tell you is that you have to get permission from your boss and your bosses boss before you can even apply for a promotion, and they have no reason or incentive to promote you. They would have to hire and train your replacement, and you have never heard so many excuses why they can't do that. They will say that they are too busy or that this is not a good time for the client to have turnover at the property. Get used to it, there is never going to be a good time and you will have to quit and go to a different company to move up. The only way to get promoted is to be best friends with the regional manager. Riverstone was recently purchased by Greystar and things did not change at all, you still are stuck in a total dead end because it is not convenient for other people for you to have a career. They have all these open property manager jobs but they hire from the outside instead of promoting one of the assistant managers that they already have on staff. I feel like this was a complete bait and switch, and that I am stuck in a dead end job while external people get all of the jobs that I could be promoted to. The regional managers are horrible, and they can do whatever they want with no consequence. My regional manager acts like she is in middle school, gossiping with the property manager all of the time. She walks by me like she doesn't even see me, I am not worthy of a hello. Yet she can decide that I can't be promoted? I hoped that things would get better with a new company but it did not happen. Nothing changed at all.