Pros
We have unlimited vacation and personal time off. One of the founders, Peter, says we like to hire smart people and let them be smart. Greystone carries this into allowing time off. For me, this makes all the difference for working while raising small children. And it isn't like "we're going to say you have flexibility and then get mad when you exercise it". There's a genuine spirit of trust, they give it to you instead of making you earn it over years and years. The spirit of what we're doing as a business is really unique and pure. We're coming at managed IT from the perspective of the clients, which makes what we do a lot harder, but so much more rewarding. The ability to build meaningful relationships with clients and really understand their businesses makes us so much better. It's not just about how many tickets we can close, it's about how big of an impact we can make, and I love that. Greystone also listens and responds. We had an employee survey at the end of last year and after the survey the company came out and said "here's what you said, and here's what we're going to do about it". And they're actually following through. That means a lot to me because at other employers I've felt that my comments went off into a vacuum somewhere never to be acted on.
Cons
You have to be someone who sees what needs to be done and is willing to take the initiative to do it. You also have to have an internal sense of accountability because if you don't, it will be hard for you to operate in such a self-regulated environment. We get a lot of freedom, but you have to be someone that can be successful without having someone constantly telling you what to do. That is hard for some people.