Mixed Feelings - Digital Strategist Groove Commerce Employee Review

- Really smart and collaborative core team that supports each other. - Ability to work on brands that are really interesting and challenge you. - Great office location with a hybrid focus so you get a nice balance of in office and remote. Very flexible work schedules. - Many strategic leadership moves have occurred in the last 12 months to position the company for growth. - Leadership is always available and listens. They value what you have to say and work with you.

- Lots of fast moving projects and engagements can be challenging for some who are not used to agency life. - Not every client is a good client to work with and some times you can get bogged down with difficult clients. - With all of the changes in the last 12 months, there is a lot to figure out. Some growing pains because of this but nothing that is too major to deal with.

I worked at Groove Commerce for 7 years, starting as an Account Manager and eventually moving into operations/client delivery. Groove is a growing agency that provides an open door to advance in your career and explore different options. Over my time there I met so many coworkers who helped me learn and grow - the best part about Groove. You get to interact with so many experts on their area of expertise, design, development, marketing and more. Pay is generous and competitive, and there are remote work options. 100% employer paid insurance premiums and paid parental leave. PTO has always been more than enough and includes rollover. If you have the agency's back, the agency will have yours. Busyness can come and go in waves, but overall I felt a good work/life balance the majority of the time. This is not an agency where people are working into the night or on weekends. I moved through several phases of life (buying a house, getting married, having a baby) while at Groove and felt supported and celebrated through each phase. The CEO truly cares about the well-being of his staff and I have seen that demonstrated time and time again. The important of taking care of your staff is a lesson I will take with me for the rest of my career.

Agencies in general can be tough. If you can't handle tough clients and tough deadlines, Groove (or any agency) may not be for you. Depending on your role, there is a billable hours expectation, and if you have not worked for an agency before you may not enjoy that aspect.