This Company is a revolving door - Client Service Coordinator Group 1 Automotive Employee Review

1.0
23 July 2022
Recommend
CEO approval
Business outlook

Pros

The pay is alright, the benefits are nice, employee assistance for a vehicle is great

Cons

They are super strict with the time. You are late it's a strike, come back late it's a strike. There is no leniency what so ever. You would think that if you are sick and trying to tough it out and stay that is good right... Not is you cannot keep to your schedule. That messes up their call rate. They tell you to clock out if you cannot stick to the schedule but that is a strike too

Explore other reviews about Group 1 Automotive

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

Able to work from home, able to qualify for a monthly bonus, Sunday off

Cons

Only see DEI hires promoted within department, needs department leadership change and more professional training

1.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

There are unfortunately no pros of being a technician at this corporation when compared to other OEM dealers.

Cons

Group1 is a publicly traded company, this means they are only concerned with their bottom line. High paying jobs are funneled to low pay techs in order to bump up effective labor rate. When the stock price goes down they terminate people. There are an intense number of corporate policies and rules that you would not otherwise find elsewhere, that make your life as a technician harder, these policies are also set by people with 0 experience in the field. Everybody is paid just enough to survive, I have seen multiple techs with families that need to have a roommate to get by. There are so many terrible policies that all of the good technicians ultimately left for the most part. This company is just as bad if not worse than automation or lithia. Company advertises a 4 day work week an then makes you work 5-6. DO NOT WORK FOR GROUP 1

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