Avoid working here at all costs. - Call Centre Agent Group 1 Automotive Employee Review

Extremely poor management, inexperienced call centre manager blames HR for most disputes. Company feels extremely corrupt, HR department are anything but impartial. Some team leaders seem predatory especially over younger women, referring to them as “my favourite” and allowing them to get away with things others won’t. Bonus structure is a joke. Based off of a finger in the air prediction and a poor staffing forecast resulting in unobtainable targets. Hours are extremely long and monotonous. The company shouts about their values but hardly factors them into decision making - it’s just a bunch of buzz words and saying the right thing. If you can work anywhere else - do so.