Pros
Groups genuinely cares about serving an underserved population of people. One of my biggest drivers for staying here for so many years has been the mission and culture. There are many senior leadership, including c-suite, that are in recovery and speak about it openely which is real and refreshing. I do believe this is a company filled with a lot of compassionate, empathetic, individuals who want to make a difference.
Cons
Technology can be a real barrier and frustration point in the day to day member facing work which I know is being prioritized. Groups has made it clear that there would be more thoughtful change and implementation in the new year. I recognize that the political and financial landscape is evoloving quickly (sadly) and organizations are being forced to shift in order to stay afloat and continue to be able to provide care. I believe there can be a happy medium here.