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      Guaranty Bank (MO)

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      Guaranty Bank (MO) reviews

      It’s a job - Customer Service Representative Guaranty Bank (MO) Employee Review

      2.0
      9 Jan 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Clean work environment, most co-workers are friendly.

      Cons

      Training, process, proceedures are extremely lacking, which shocked me for a bank. It is run like a club not a professional institution. Schedule is always an issue as customer service is a department of 10 (8 reps and 2 sups) and open Mon-Fri 10-7 and Sat 8-2. You will be required to work 1-2 Saturdays a month.

      Explore other reviews about Guaranty Bank (MO)

      5.0
      23 Apr 2025
      Relationship banker
      Recommend
      CEO approval
      Business outlook

      Pros

      Great management and support team

      Cons

      Part time scheduling differs by branch

      2.0
      22 Aug 2025
      Relationship banker
      Recommend
      CEO approval
      Business outlook

      Pros

      Good coworkers, pay is fair

      Cons

      Unorganized leadership, lack of communication and transparency. Absurd PTO policy that applies to retail department only which makes it impossible to use PTO for illness without being penalized. Terrible tech issues which never get resolved. No path to advance out of retail.

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