Used to be 5 stars. Used to be very satisfied. - Anonymous employee Guardian Life Employee Review

5.0
5 Sept 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

My division folded 2 years ago so I am no longer with the company. I worked for Guardian in their group life and medical for over 25 years. The first 20 were wonderful. I climbed the ladder at an above average pace. They promoted from within whenever possible. I worked very hard at my job because I loved my job, my team, my management and the company. Human resources provided many team building workshops and seminars which really paid off. We created a mission statement, established metrics and goals to measure our performance as a group and as individuals. We became a high performing, cooperative team. We were happy, management was happy and corporate was happy.

Cons

When several high level directors, VP's and CEO's retired, their replacements changed every thing. The new management was strictly top-down. Input from division managers was not considered and acknowledgement of "a job well done" became non-existent. Mandatory overtime during the week on weekends became the rule. And that is the current state of affairs today. Teams were dissolved and no one was happy...mid level management included.

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5.0
21 May 2026
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CEO approval
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Pros

Great culture and ramp time. Always investing in growth.

Cons

Back room team can be slow.

4.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, excellent work life balance, casual environment, easy to use PTO. Benefits: health, dental, STD/ACC, vision, 401k are excellent

Cons

Pay is much below the standard for the position, raises and bonuses are minimal and hardly reflect the effort that is required to maintain positive metrics/meet goals. Case managers' responsibility is at a max and we often feel overwhelmed by the workload and expectations of management. Case managers are often responsible for tasks outside of the important things that have an effect of the claim

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