Not Living their motto - Case Manager Guardian Life Employee Review

2.0
27 May 2020
Recommend
CEO approval
Business outlook

Pros

Nice building and ability to work from home

Cons

The company says they live by 'People Count" and "We do the right thing.", but they have been outsourcing work to other countries and cutting long-term employees. Management continually changes and makes the front line change the way they do things. The place is in constant upheaval. During my last 2-3 years there, I wasn't even sure who was responsible for what in my management team.

Explore other reviews about Guardian Life

5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and ramp time. Always investing in growth.

Cons

Back room team can be slow.

4.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, excellent work life balance, casual environment, easy to use PTO. Benefits: health, dental, STD/ACC, vision, 401k are excellent

Cons

Pay is much below the standard for the position, raises and bonuses are minimal and hardly reflect the effort that is required to maintain positive metrics/meet goals. Case managers' responsibility is at a max and we often feel overwhelmed by the workload and expectations of management. Case managers are often responsible for tasks outside of the important things that have an effect of the claim

See reviews by: Helpful|Rating|Date|All