No clear direction from leadership, everything's political - Marketing Guardian Life Employee Review

2.0
20 July 2020
Recommend
CEO approval
Business outlook

Pros

Great benefits, competitive salaries, flexible remote working options, some good people here and there

Cons

Over the last year there have been so many conflicting attempts by different leaders to steer the ship as they see fit. There is so much time and money wasted because people are either in the wrong positions doing subpar work, or in the right positions but not being used to their fullest potential. SO MUCH politics, it's incredibly difficult to get anything done. You have to tiptoe around certain people because they're "important" and you can't upset them, so if they do anything you don't like, you have to suck it up and just do what you're told. Leadership makes such an effort to say how transparent they're being, and then they go off and do/say things you had no idea about until after it's done, when you should have had a say in the matter. Such an awful culture on the whole. Especially lately there have been so many org changes, layoffs, and new hires that no one has any idea what the coming weeks/months/years will bring. Everyone has a conflicting opinion and some people are just allowed to overstep, while others are totally sidelined. The left hand has no idea what the right hand is doing. Outside of leadership being a huge problem, a lot of employees think they're writers when they're not writers, or designers when they're not designers. As a company, Guardian is years behind where it should be. People think they come up with these amazing, novel ideas and solutions when really they're just doing what should be expected of them as the baseline. This is a very large company, so I'm sure people in other positions or on other teams might feel differently, but this what I've seen in my 2+ years so far.

Explore other reviews about Guardian Life

5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and ramp time. Always investing in growth.

Cons

Back room team can be slow.

4.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, excellent work life balance, casual environment, easy to use PTO. Benefits: health, dental, STD/ACC, vision, 401k are excellent

Cons

Pay is much below the standard for the position, raises and bonuses are minimal and hardly reflect the effort that is required to maintain positive metrics/meet goals. Case managers' responsibility is at a max and we often feel overwhelmed by the workload and expectations of management. Case managers are often responsible for tasks outside of the important things that have an effect of the claim

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